Warranty information

SuperMamaLab pump is backed by a limited manufacturer’s warranty against any defects on the motor unit for six (6) months from the date of original purchase or from baby's date of birth (subject to within 12months validation from purchase date). Defects discovered within the warranty period should be report to Supermama Lab Sdn Bhd, "Supermamalab". Supermamalab reserves the right to a period of investigation to establish the cause of the defect. 

THIS WARRANTY IS SUBJECT TO THE FOLLOWING TERMS AND CONDITIONS:
  1. This warranty is only valid for local pumps bought from Supermama Lab Sdn Bhd in Malaysia only.
  2. This warranty is not valid for pumps that are bought from overseas or unauthorized resellers.
  3. This warranty is available to the customer named overleaf. It is not transferable, negotiable, or assignable to a third party.
  4. This warranty does not cover damage resulting from:
    • Normal wear and tear
    • Use other than in accordance with the instruction manual
    • An unauthorized disassembly, repair, alteration or modifications
    • Misuse, abuse, negligence or accident howsoever caused
    • Rough handling
    • Overflowing of liquid (water/milk entry) into breast pump
Any warranty claims must be supported with reasonable evidence, including proof of date of purchase and child birth certificate, alongside these warranty conditions. Supermamalab must be notified of any defects. In the event that Supermamalab decides to provide a replacement, any replacement will not extend the life of this warranty.

Please keep your proof of purchase in the event that you need to contact customer care.